State Farm® Insurance Agent Juan Amoros

"If you like your State Farm agent to never return your calls, not be informed about your claims and have their staff say he is unavailable to your face while you can see him in the office, then Juan is your agent. After an accident and issues with the claim Juan never reached out or returned calls. He was not helpful during any part of the claims process. I’m switching agents and his staff member, Dallas, commiserated saying “we dropped the ball with your claim.” *** Response to the reply: It’s nice to see that my review garners a response, while my phone calls never did. I went to your office, when we spoke for the first time about my claim nearly 2 months after it had been filed, because I hadn’t received a response to my calls or simple answers to my questions. When we met I spent the first five minutes waiting for your to review my claim since you were unfamiliar. I left your office with your word saying you would follow up, but that never happened. It’s not that the claim didn’t end as I expected, it’s that you and your office were not especially proactive, helpful or informed on my claim and nothing happened without me informing and advocating for my claim. That’s not particularly helpful in an insurance agent."

"(Translated by Google) Thank you Edgar for the advice you provided me, as a user or client it is very important to be treated with respect, warmth and an excellent service attitude. I hope that in the same way it is the beginning of a very good relationship between the insurer and the insured Thanks again for your attention. (Original) Gracias Edgar por la asesoría que me proporcionaste, como usuario o cliente es muy importante ser atendido con respecto, calidez y una excelente actitud de servicio . Espero que de igual manera sea principio de una muy buena relación entre aseguradora y asegurado Otra vez gracias por tus atenciones."

"(Translated by Google) Edgar is amazing. He has great attention and availability. Always help with the best options and quotes. Without a doubt, it is an excellent insurance and service (Original) Edgar es increíble. Tiene una atención y una disponibilidad genial. Ayuda siempre con las mejores opciones y cotizaciones. Sin duda es un excelente seguro ya servicio"

"I’ve been insuring my cars with State Farm for too many years to count. Mekell has been the most helpful in all these years. She explained things clearly and concisely, and quickly took care of the change I wanted to make in my insurance. She also spoke clearly and not too fast which meant that my hearing loss was not a problem during my phone conversation with her, as it usually has been in the past. I’m very happy to have found her!"

"Edgar is always so helpful. He is always great at following up with calls and he always answers all my questions and explains everything so well. I have recommended him to my friends and family and I recommend him to anyone. I would give him more stars if I could. Thank you, Edgar!"

"(Translated by Google) Excellent service to speak with Edgar and he is an excellent very kind person I would recommend him to all my friends and family I really liked his treatment thank you (Original) Excelente servicio metoco ablar con Edgar y es un excelente persona muy amable yo recomendaría a todos mis amigos y familia me gusto mucho su trato gracias"

"(Translated by Google) Edgar González attended me, excellent service, very friendly, gives you the details as they are, thank you very much for your kindness, recommended the insurance agent (Original) Me atendió Edgar González excelente atención muy amable te da los detalles tal y como son mucha gracias por su amabilidad recomendado el agente de seguro"

"(Translated by Google) Excellent attention with my friend Edgar González, with a lot of experience and, most importantly, trust. Blessings for all (Original) Excelente Atención con mi amigo Edgar González, con mucha Experiencia y lo más importante la confianza. Bendiciones para todos"

"I have been a customer of Juans for years and I have to say this is the best company I've worked with in my life! His staff are friendly, helpful, informative, and always willing to do what they can for their customers. They saved me $70 bucks a month from what I was paying with progressive which helped me immensely! I highly recommend Juan and his team for your auto, home, life, and rental insurance needs!"

"(Translated by Google) Edgar an excellent person, although I do not know him Face to face, when I need an accessory he does not hesitate to offer me the best option and he has a gift that few insurance brokers have is his HONESTY AND HE CERTIFIED IT with my insurance policies good luck EDGAR (Original) Edgar una excelente persona,aunque no lo conozco Face to face,cuando necesito accesoria no duda en brindarme la mejor opción y tiene un don que pocos corredores de seguros tienen es su HONRADEZ Y LO CERTIFICÓ con mis pólizas de seguros suerte EDGAR"

"Dallas was very kind, patient, and accommodating. He was quick and efficient with providing a fair quote for my auto insurance. I’m also happy to talk to a local agent as opposed to a call center like other insurance carriers. A+ customer service. I’m very happy to switch over to State Farm!"